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Communication
General Account Queries
Changing Personal Details

How do I stop receiving texts or emails from Crown Bingo?
How to contact us?
I received an email/SMS stating that I'm the winner of a prize from Crown Bingo. How do I claim it?
Why don't I receive any emails from Crown Bingo?

Why am I unable to access my account?
Can I open another Crown Bingo account?
How can I reset my password?

What should I do if my name or gender has legally changed?
How can I change the email address connected to my account?
Am I able to update my residential address?

Account

Communication

How do I stop receiving texts or emails from Crown Bingo?
How to contact us?
I received an email/SMS stating that I'm the winner of a prize from Crown Bingo. How do I claim it?
Why don't I receive any emails from Crown Bingo?

General Account Queries

Why am I unable to access my account?
Can I open another Crown Bingo account?
How can I reset my password?

Changing Personal Details

What should I do if my name or gender has legally changed?
How can I change the email address connected to my account?
Am I able to update my residential address?

Help Centre

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LeoVegas Gaming PLC is licensed and regulated in Great Britain by the Gambling Commission under account number 39198. LeoVegas has a remote bookmaker’s licence in Ireland awarded by the Revenue Commissioners, licence reference number 1012453, issued on 25th January 2017. Gambling under the age of 18 is an offence. Gambling can be addictive. Play responsibly.

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